Snackable thought of the day.
With the continuing prevalence of CX, omni channel experiences and other buzzwords, your product team needs several things to get it right:
A deep understanding of your customers' needs, and how meeting those needs can help you achieve your business goals;
A process that lets the team create thoughtful, effective design at speed and scale;
The ability to work alongside engineers, stakeholders, and the C-level, providing insight and context to guide design discussions.
